Returns Policy

We offer 3 month warranty on all devices with a manufacturing fault. This covers any faults from the product that are not caused by accidental damage 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at or visit us in store Please note that returns VIA email will need to be sent to the following address: 88 Kingsley Park Terrace, Northampton NN2 7HJ

You can always contact us for any return question at

Keep your box!

We have to send any broken products back in their original box to verify that it is not a fake. No box will void the warranty.

Look after your vape

If you continuously drop
your vape, it probably will break at some point. That would void the warranty.
If you are using it a lot and not smoking, it’s doing a good job, but vapes are nit indestructible.